Brand welcome package

Casino Master Terms & Conditions

These Terms and Conditions govern your access to and use of the Casino Master website, accounts, games, payment services and related features. By accessing Casino Master or creating an account, you confirm that you have read, understood and agreed to these Terms.

These Terms apply together with any specific rules, promotional conditions, game rules and policies displayed on the website. If a specific rule conflicts with these Terms, the specific rule will apply only to the relevant service or promotion.

  • Pragmatic Play
    Pragmatic Play
  • Thor 1000: Hit the Bonus
    Thor 1000: Hit the Bonus
    EnjoyGaming
  • Game for Tuna
    Game for Tuna
    CT Interactive
  • Zeus Sky: Hold & Win
    Zeus Sky: Hold & Win
    Onlyplay
  • Bonanza Billion Xtreme
    Bonanza Billion Xtreme
    BGaming
  • Wish And Spin Hold And Win
    Wish And Spin Hold And Win
    1spin4win

Agreement to These Terms

By using Casino Master, you enter into a binding agreement with the operator of the website. You must comply with these Terms, all instructions displayed on the site and any applicable laws that govern your use of online gambling services.

If you do not accept these Terms, you must not register, deposit funds, play games or otherwise use the website. We recommend that you retain a copy of these Terms for your records. Continued use of Casino Master after an update has been published may constitute acceptance of the revised wording.

Who May Use the Service

Casino Master is available only to individuals who are at least 18 years old. By registering, you confirm that you meet this minimum age requirement and that you are legally permitted to use the services from your location.

You must not access the website where online gambling is restricted or prohibited. It is your responsibility to determine whether use of Casino Master is lawful in the place where you are located. We may request evidence of age or eligibility at any time.

Creating Your Account

Some features require you to create a personal account. Registration information must be accurate, complete and kept up to date. You may not create an account for another person, operate multiple accounts without permission, or allow another individual to use your account.

You are responsible for keeping your login details confidential and for all activity conducted through your account. Notify Casino Master promptly if you believe that your credentials have been lost, disclosed or misused. We may require you to change your password or apply additional security measures.

Identity and Security Checks

Casino Master may conduct verification checks before or after registration, when processing payments, before approving withdrawals, or whenever information requires clarification. These checks may include requests for proof of identity, age, address, payment ownership or source of funds.

Information supplied for verification must be genuine, current and legible. Delays may occur while checks are completed. If requested documents are not provided within a reasonable period, or if information cannot be satisfactorily confirmed, access to the account or relevant transactions may be restricted.

Funding Your Account

Deposits must be made using a payment method that belongs to you or that you are authorised to use. The name and account details associated with the payment method should correspond with your Casino Master account information.

Before submitting a deposit, check the amount and payment details carefully. A deposit is generally credited only after the payment provider confirms the transaction. We are not responsible for delays, reversals, fees or failures caused by banks, payment processors or other third parties.

  • You must not use funds obtained unlawfully or from an unauthorised payment source.
  • You must not attempt to deposit more than you can comfortably afford to lose.
  • Payment providers may apply their own terms, limits or charges.

Withdrawal Requests

Withdrawals may be subject to account verification, payment review and any applicable game or promotional conditions. We may return funds to the original payment method where this is practical and permitted by the relevant provider.

Withdrawal instructions must be accurate. Processing times can vary according to the chosen method, security checks and the requirements of financial institutions. We may decline or delay a request where account information is incomplete, where a payment is disputed, or where activity indicates a breach of these Terms.

Any balance adjustment caused by a payment reversal, chargeback or other failed transaction may remain payable by you. Casino Master may apply reasonable steps to recover amounts owed or to prevent further use until the matter is resolved.

Promotions and Bonus Rules

Bonuses, free plays and promotional rewards are offered at Casino Master's discretion and may be subject to separate conditions. Those conditions may specify eligibility, minimum deposits, wagering requirements, expiry dates, maximum winnings, game restrictions and withdrawal limits.

You should review the complete terms of a promotion before opting in. Unless expressly stated otherwise, only one offer may apply to a qualifying transaction. Promotional benefits must not be obtained through duplicate accounts, coordinated activity, technical manipulation or any other attempt to circumvent the offer rules.

Casino Master may refuse, amend or remove a bonus where an account is ineligible or where the promotion has been misused. Any unused promotional balance may be cancelled when the relevant offer expires or when the account is closed.

Using the Website Properly

You must use Casino Master honestly, responsibly and only for its intended purpose. You are expected to review wagers before confirming them and to maintain control over your account and spending.

Games are intended for personal entertainment. You must not use the website for commercial activity, unlawful transactions, money laundering, fraud, market manipulation or any purpose unrelated to legitimate play. Technical instructions and game-specific rules form part of these Terms when they are displayed with the relevant service.

Conduct That Is Not Allowed

The following activities are prohibited:

  • Providing false, misleading or stolen personal information.
  • Using another person's account, payment method or identity.
  • Creating or controlling accounts for the purpose of obtaining multiple rewards.
  • Interfering with the website, games, security systems or payment processes.
  • Using bots, automated software, scripts, exploits or unauthorised tools.
  • Attempting to reverse, manipulate or dispute legitimate transactions without a valid reason.
  • Harassing staff, other users or service providers.
  • Using Casino Master to facilitate fraud, money laundering or other unlawful conduct.

Where prohibited conduct is suspected, we may investigate, preserve relevant information and take action permitted by these Terms and applicable law.

Ownership of Website Content

The Casino Master name, website design, text, graphics, logos, software, game presentation and other materials are owned by or licensed to the relevant rights holders. They are protected by intellectual property and other applicable rights.

You receive a limited, personal and non-transferable permission to access the website for lawful private use. You must not copy, reproduce, modify, publish, distribute, sell, reverse engineer or commercially exploit website content without prior written authorisation.

Limits on Responsibility

Casino Master aims to provide a reliable service but does not guarantee that the website, games or payment features will always be available, uninterrupted, error-free or compatible with every device. Maintenance, communications failures, third-party issues and events outside reasonable control may affect access.

To the extent permitted by law, Casino Master is not responsible for losses resulting from unauthorised access caused by your failure to protect account details, inaccurate information supplied by you, interruptions outside our control, or your use of the website contrary to these Terms.

Nothing in these Terms removes or limits a right or protection that cannot lawfully be excluded. You remain responsible for deciding whether to use the service and for managing your gambling activity.

When Access May Be Restricted

Casino Master may suspend, limit or close an account where required for security, verification, responsible gambling, payment review, suspected misuse or compliance with these Terms. We may also restrict access if the account has been inactive, if information is incomplete, or if continued service is not appropriate.

During a review, deposits, withdrawals, wagers or promotional benefits may be temporarily unavailable. Where permitted, legitimate remaining funds will be handled after relevant checks are completed. Closing an account does not remove obligations that arose before closure, including obligations relating to disputed payments or prohibited conduct.

How Personal Information Is Managed

Casino Master handles personal information in accordance with its applicable privacy practices and relevant data protection obligations. Information may be collected to create and operate accounts, process payments, verify identity, prevent fraud, provide support and meet operational or legal requirements.

Information may be shared with service providers, payment partners, verification providers or other parties where reasonably necessary for these purposes. You should review the applicable privacy notice for further information about collection, use, storage and available privacy choices.

Playing Responsibly

Gambling should remain an enjoyable form of entertainment, not a way to solve financial difficulties. Set personal limits before playing and never wager money needed for rent, bills, food or other essential expenses.

  • Keep track of your deposits, wagers and time spent playing.
  • Do not chase losses or increase stakes to recover money.
  • Take regular breaks and avoid gambling when upset, tired or under the influence.
  • Ask for help if gambling is affecting your finances, relationships, work or wellbeing.

Account restrictions, cooling-off periods or self-exclusion options may be available through the relevant account or support process. If you believe gambling is becoming difficult to control, stop playing and seek assistance from an appropriate professional or support organisation.

Changes to This Agreement

Casino Master may update these Terms to reflect changes to the website, services, security procedures, promotions or applicable requirements. The revised version will take effect when published, unless a later date is stated.

You should review the Terms each time you use the website. If you do not agree with a material change, you must stop using Casino Master and may request account closure. Using the service after the effective date indicates acceptance of the updated Terms.

Getting in Touch

For questions about these Terms, account access, verification, payments or responsible gambling support, contact Casino Master at [email protected]. Please provide enough information for us to identify the relevant account or transaction, but do not send payment passwords or other unnecessary security credentials.

We may request further information before discussing account-specific matters. This helps protect your account and ensures that personal information is disclosed only to the appropriate account holder.

Last updated: